Frequently Asked Questions


What is a Finance Adviser?

Finance Advisers are consumer advocates in the home loan selection process, helping homebuyers to pre-qualify, select a home loan and complete the required mortgage documents. They follow your new home purchase, investment or refinance through to settlement providing a smooth and convenient transaction.Consumers receive an expert mentor to lead them through the complex home loan lending process. Finance Advisers offer the consumer the convenience of doing all the leg work to access an affordable home loan while balancing the consumers financial interests and goals.

How do I apply for a loan?

We will complete all the mortgage applications for you to ensure your home loan application has the optimum chance of success. Our custom mortgage broking software compares all mortgage rates, fees and hidden costs so we can deliver you the most suitable loan based on your needs.

What is a Pre-Approval?

A pre-approval gives you an indication of the maximum amount you can borrow. By getting your pre-approval you have the power to negotiate with confidence.

Can fees be added onto my mortgage?

In some cases yes, it will depend on how much you are borrowing, and the value of your property.

I’ve just moved to Australia and have no credit record here. Can you help?

Yes. This is not a problem for us.

I’m self employed and can’t prove my income, can you help?

Yes! We have products that suit the self employed.

Why don’t I just go to the Bank myself?

We help assess all your options, whereas the Bank is restricted by being only able to present one view.